Frequently Asked Questions

Question: When can I purchase my tickets?
Answer: The target date to start ticket sales for the 2012 program is April 2rd.

Question: Is there a discount for purchasing a full package of tickets?
Answer: No, tickets will be sold by individual events for 2012.

Question: What is the cost of tickets?
Answer: Tickets for the play and Sunday Supper are $20.00 each. All other event tickets are $15.00 each.

Question: How do I pay for my tickets?
Answer: We accept payment by cheque, Visa and MasterCard. A service fee of $1.00 applies to credit sales.

Question: Why do I have to give my email and postal information when booking tickets?
Answer: Ticket orders are accepted by the phone service and relayed to us for processing. You will be contacted by email if there is a problem filling your order. Your tickets will be mailed to your postal address. You can expect delivery in 7 - 10 days. If they do not arrive within this time period, you can inquire about your order at tickets@wintersetinsummer.ca.

Question: Do I have to give my postal address to the ticket agent?
Answer: No, but you must give an email address so that we can contact you, if necessary, to confirm your order. You will then be asked for a mailing address for your tickets.

Question: Is it safe to provide the phone service with my credit information?
Answer: Yes, we deal with a reputable service and have been using this service for years without incident.

Question: Why can't I book tickets through the phone service during the last week before the festival?
Answer: We may not be able to process your order within this timeframe. You should contact us by email to determine if seats are still available.

Question: When should I purchase my tickets?
Answer: As soon as possible after ticket sales start. Many of our events sell out early. When we have sold out for a particular session, we will start a wait list for tickets that may become available through cancellations.

Question: Can I pay for my tickets now and pick them up at the festival?
Answer: We prefer to mail your tickets to avoid long waits at the Box Office during the festival. However, if you are traveling during the period before the festival starts, we can hold them for you to pick up.

Question: Where are the events held?
Answer: The events are held in the Prince Dyke Memorial Theatre at the Beaches Heritage Centre in Eastport, Newfoundland and Labrador. It is an air-conditioned theatre with professional lighting and sound, and comfortable seating.

Question: Where can I stay while attending the festival?
Answer: Winterset in Summer does not arrange accommodations for those purchasing tickets to the festival. However, a list of local accommodations is available in the Community Information "Places to Stay" section of this website. Please book your accommodations early.

Question: When should I reserve accommodations?
Answer: As soon as possible. Eastport is a popular area for visitors during the summer season.

Question: What types of accommodation are available on the Eastport Peninsula?
Answer: The Eastport Peninsula offers variety places to stay. B&B's, cabins, cottages, a motel, camping and RV facilities are available.

Question: Where else can I stay?
Answer: Accommodations are available at the Terra Nova National Park for RV/Camping. Accommodations are also available at Traytown and Glovertown just a short drive from The Beaches Heritage Centre.

Question: How do I buy tickets to the Sunday Supper?
Answer: Because of the limited seating, supper tickets are sold only at the Festival. You can purchase them in the Annex at the Reception Desk. A sign-up sheet will be started on Friday at 4:00 p.m. and tickets will be released at 4:30 p.m. on Saturday.

Question: What is the refund policy for tickets I have bought?
Answer: Ticket RefundPolicy: If an event is sold out and there is a waiting list for the event for which a ticket refund is requested, pre-purchased tickets can be returned prior to August 1 for a refund, less a $2.00 handling charge per ticket. After August 1, a “no-refund policy” will be in effect.